The DRB is currently experiencing an outage with myRnB, affecting all applications including AlaskaCare Employee Open Enrollment. We are actively working to restore access but do not know at this time when service will be restored. The Open Enrollment period for Employees will be extended due to this outage. Thank you for your continued patience.
Needs Review Not Apprvd
2016 AlaskaCare Customer Service Survey by DSS Research
The Division of Retirement and Benefits, in coordination with DSS Research, will be conducting a telephonic customer service satisfaction survey of AlaskaCare Health Plan members in the fall of 2016. Survey responses will provide the Division of Retirement and Benefits with valuable information to assess the quality of AlaskaCare services provided by the Division and claim administrators (Aetna and Moda). The survey represents a significant opportunity for AlaskaCare members to help identify service delivery functions that are working well and those that may need improvement. The survey is not expected to take more than five minutes. If contacted, we encourage you to participate. Thank you for helping us ensure that the AlaskaCare Health Plan provides high quality services!
MyRnB Outage
The DRB is currently experiencing an outage with myRnB, affecting all applications, including AlaskaCare Employee Open Enrollment and employers’ ability to submit payroll files to DRB.
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DVA Open Enrollment is Still Going On!
DVA ends November 27 @ 5 p.m. AlaskaTime. Review the plan options and enroll now!
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AlaskaCare Employee Open Enrollment Period Extended
The DRB is currently experiencing an outage with myRnB, which affects the AlaskaCare Employee Open Enrollment portal.
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