The Division of Retirement and Benefits has received information about fraudulent calls from scammers mimicking or “spoofing” State of Alaska agency phone numbers. These scammers are attempting to trick you into giving away valuable personal information so it can be used in fraudulent activity or sold illegally. Remember, NEVER give sensitive or confidential information over the phone without verifying the caller is a state official.

It is important to remember that the Division will NEVER contact you by phone and ask for personal information without first verifying that the call is legitimate.

What to do if you are contacted:

If you receive a phone call from someone claiming to be from the Division, but you suspect they are not, then:

1. Record the caller's name, call back number, and caller ID if available.
2. Call (800) 821-2251 and confirm the caller is a Division employee.
3. If the caller is not a Division employee, contact the Department of Law Consumer Protection Unit at (907) 269-5200 or toll-free outside Anchorage at (888) 576-2529 and report the scam.

For more information about spoofing and how to protect yourself if you are targeted in a spoofing scam, visit the FCC’s page.