Here at DRB, we may or may not be “at work,” but we are working for you! We are processing benefits, answering questions, and providing socially distanced assistance as we continue to serve our members during this crisis. If you have questions or concerns, the Member Service Center (MSC) is open and fully operational to support telephone and email requests. Call toll-free (800) 821-2251 or in Juneau (907) 465-4460 or email .

Counselors are available for telephonic appointments. To schedule an appointment, call the MSC or visit our online scheduling page.

DRB staff are working to ensure your benefit applications are processed, your questions answered, and that you have any assistance we can provide. We care about you and look forward to seeing you soon!