AlaskaCare members will be receiving new Aetna medical and vision-audio ID cards during January 2023. The cards are ready to use as soon as they arrive, no action is required on your part. You can use the physical ID card you received in the mail or optionally register on Aetna.com to use a digital version available on your mobile device. Don’t forget to show your provider your new card!

What’s New?

1. AlaskaCare Logo for Employee or Retiree
   The upper right corner of the card has an updated logo to help identify the AlaskaCare Employee or AlaskaCare Retiree plan.
2. Group Number (GRP)
   The group number (GRP) for all AlaskaCare members changed effective January 1, 2023.
   • Employee Plan GRP = 181119 - ## - ###
   • Retiree Plan GRP = 181120 - ## - ### or 181121 - ## - ###


What other information is on my card?

The front of the card displays the Issuer number, member ID number and subscriber and dependent information.

The back of the card displays information on your deductible and out of pocket maximums, provider network information as well as information on how to contact Aetna Member Services for any questions.

Don’t Forget to Show your Provider your New Card!

Your member ID card is proof that you have health benefit coverage. Providers use the information from your member ID card to confirm they are part of your plan’s network and to bill your health plan for your care. Keep your member ID card handy when you go to the doctor, the hospital, or the pharmacy.

If you have any questions about your Aetna ID card, contact the Aetna Concierge at (855) 784-8646.