Edited by LM 11/26/24

System Restoration: MyRnB is Back Online

Posted November 26, 2024

Members can now access myRnB, including their personal accounts and health benefits enrollment.

Open Enrollment for the AlaskaCare Employee Health Plan will begin November 26 and will run through December 18th, 2024. Enrollment for Voluntary Supplemental Benefits will also be extended until December 18th.

As previously communicated, the technical team’s investigation revealed no indication of data loss or any larger impact beyond the DRB environment. The Division’s main system was not affected. Approximately one week of retirement processing was lost, but new retirees will still receive their pension payments as anticipated, as we are confident the Division can process all November retirements that are complete and without The Division of Retirement and Benefits is pleased to announce that the system outage has been resolved and service has been restored. issues within the standard four-to-six-week timeframe. The Division will also be able to process refund and distribution requests and should be able to be back to standard processing times in 10 working days.

We thank you for your patience during this outage and wish you a happy Thanksgiving.

Page Last Modified: 11/26/24 14:34:33